Commercial Service RobotProduct Image

Commercial Service Robot

A multi-functional service robot for malls, exhibition halls, and office buildings, integrating smart guidance, reception, and information display with high-precision navigation and stable battery life for long unattended operation.

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On-site Service

Key Specifications at a Glance

The commercial service robot features a modular design built around three core capabilities: navigation, interaction, and information publishing. Key specifications are as follows:

  • Navigation accuracy: ±5cm, with LiDAR + vision fusion positioning
  • Battery life: 12 hours of continuous operation per charge, with automatic recharging
  • Screen interaction: 15.6-inch HD touchscreen with multi-touch and voice dual channels
  • Obstacle avoidance: 360° three-dimensional perception, dynamically avoiding pedestrians and obstacles
  • Information publishing: unified backend management, supporting rotating text, image, and video content
  • Voice system: 8 m far-field pickup, supporting multi-turn dialogue and dialect recognition
Commercial service robot in a real-world setting

High-Precision Navigation for Effortless Movement

Powered by LiDAR and vision fusion algorithms, the robot builds maps and plans paths in real time in complex environments such as shopping malls and exhibition halls, achieving navigation accuracy of ±5cm and maintaining stable movement even in densely crowded areas. The automatic recharging mechanism lets the device return to its charging dock on its own when battery is low, enabling truly unattended operation.

Natural Interaction, Attentive Service

The HD touchscreen and voice system work in tandem, so visitors can either swipe the screen to browse information or simply ask a question out loud. 8 m far-field pickup combined with multi-turn dialogue capability makes greeting, wayfinding, and Q&A a seamless experience, significantly reducing the workload of on-site staff.

Robot demonstration at an exhibition

Unified Information Publishing for More Efficient Brand Reach

Operators can schedule programs and distribute content to multiple devices through the backend, rotating text, image, and announcement materials as needed while updating event notices in real time. From greeting and reception to brand communication, a single device handles multiple roles, making it an ideal choice for reducing costs and improving efficiency in commercial settings.